Happy to Help Mobile Application is a new generation application available for IOS and is suitable for company of all sizes from a solo business to an enterprise. It enables the business in monitoring the real time calls status conducted with the customers across different units of the business. Be it a call status or user wise summary, Happy To Help generates the graphical representation of the data, which is not only appealing but also easily understandable. With the help of search functionality, not only the call data be searched but also the details can be viewed along with the resolution offered to the customers that helps in identifying the course correction, if any required.
Happy To Help is backed up by a cloud based application Happy To Help Call Center System that is a call center software with strong support system, call logging, monitoring and recording, Escalation Management, Inbound and Outbound Call Centers, Predictive allocation of the calls among the call center executives and advanced reporting and analytics. Happy To Help Call Center System is easy to use, intuitive and easy to configure for call center executives and administrators.
Happy to Help Mobile Application is an evolving application and is future for call center system that will help you stay productive from anywhere.